CONTACT US

Get in touch with us

We’d like to kindly remind you that due to the high volume of emails we receive, it’s a good idea to check the FAQ section below to see if your query might already be answered there. 

General Enquires

Your time is valuable to us, and we’re committed to getting back to you as promptly as we can, typically within 48 hours. Our customer service team is here for you from Monday to Friday. Queries about events happening that day will be picked up by the Team at weekends.

admin@starmagichealing.org

For business inquiries, and potential event hosting opportunities:

pr@starmagichealing.org

Information about Jerry Sargeant, guest bookings, speaking engagements, interviews and distribution

Contact Page

New to Star Magic?

I’m new to Star Magic. What should I do first?

The best place to start is by downloading our free gift. Click here and access 7 free guided meditations, so you can experience the Star Magic Frequency. Enjoy. We love you.

After listening to the free meditation, we recommend everyone joins Infinity and also starts engaging in our weekly meditation group. Infinity has a range of online tools that will elevate your vibration continuously and assist your process of ascension, as you unlock your super-human potential. You can get free access to Infinity for 7 Days by Clicking here. Once you have signed up, you will be sent access links to register for each online event separately.

No, anyone can learn Star Magic! We have some of the best healers on the planet coming to be trained in Star Magic and we also have complete beginners. We will meet you where you are at. Please E-mail with your name and contact number and someone will be in touch to talk in detail about our Facilitator Training with you. You can ask as many questions as you like. The call is free. 

Yes. The Meditation and Light Language Transmissions will keep shifting your vibration and elevating you. You will heal at a deeper level and you will be brought into alignment with your life purpose. You will also feel a deeper inner connection to you, and a deeper and more scared love for yourself and humanity, as well as a super-heightened state of awareness that will enable you to create and manifest your perfect reality. Access the meditation library (which is a part of Infinity) here.

You will be sent full preparation instructions by the team, once you have booked. We recommend being in a quiet space, hydrated and with the time to relax a little after. If you have a high vibrational spray you can cleanse your room with it an hour before. Some people put one of Jerry’s guided meditations on in the background or one of our music only Meditations from the meditation library. Access here.

Please E-mail and let us know why you need to speak to Jerry. It’s likely that we can assist you.

Choose the event, product, training experience you wish to purchase and upon check out, input your code into the box that says coupon code and click apply coupon. You will see the amount has changed, please proceed to click check out.

Please go to www.xe.com

We will always give you the time in London UK. Please go to www.worldclock.com to ensure you know what that is locally for you.

It means you are a Tribe Subscriber and will receive all of the free content, newsletters, free weekly videos and invites to our free Global Meditations. To become a member you must subscribe to Infinity to receive all of the super-charged ascension tools to catapult your spiritual growth. You can join here.

Please ensure that you check your email settings and that info@starmagichealing.org, support@starmagichealing.org, admin@starmagichealing.org and

 jerry@starmagichealing.org are saved in your contact list and marked as safe senders.To add a trusted contact in some of the most popular email clients, please follow the steps below.

If Apple Mail delivers a legitimate message to junk, you can do two things.

Teach Apple Mail’s filter to allow future messages. Open the junk folder and find the message. Move the message into the inbox.
Add your From email to the address book. Open the message, right-click the sender email address, and choose Add to Contacts.

For additional information about Apple Mail, visit the Apple Mail Support Page.If Mail delivers a legitimate message to junk, you can do two things.

Teach Mail’s filter to allow future messages. Open the junk folder and find the message. Move the message into the inbox.

Add your From email to the address book. Open the message, and tap the From email address. Then tap Create New Contact to input the address in the contacts list.

For additional information about the Mail app, visit the Apple Support Page.If AOL Webmail delivers a legitimate message to spam, you can do two things.

Mark a received campaign as Not Spam. Open the spam folder and click the message. Click the OK, Not Spam button.

Add your From email to the address book. Click Contacts in the navigation panel, and click the New Contact icon. Input the email address and click the Add Contact button.

For additional information about AOL Webmail, visit the AOL Support Page.If Gmail delivers a legitimate message to spam, you can do two things.

Mark a received campaign as Not Spam. Open the spam folder and click or tap the message. Click Not Spam.
Add your From email to the address book. Open the contact list, click or tap New Contact, and input the address.

For additional information about Gmail, visit the Gmail Support Page.If Outlook delivers a legitimate message to junk, you can do two things.

Mark a received campaign as Not Junk. Open the junk folder and click the message. Click Not Junk.

Add your From email to the address book. Open the message, right-click the sender name, and click Add to Contacts. Authentication information may display in Outlook’s sender name area, so ask the subscriber add your address only.

For additional information about Outlook, visit the Office Support Page.If Outlook.com delivers a legitimate message to junk, you can do two things.

Mark a received campaign as Not Junk. Open the junk folder and right-click the message. Click Not Junk.

Add your From email to the Safe Recipient list. Click the gear icon, and choose Options. Click the Safe and Blocked Senders link, click Safe Senders, and input the message’s From email address.

For additional information about Outlook.com, visit the Outlook.com Support Page.If Yahoo Mail delivers a legitimate message to spam, you can do two things.

Mark a received campaign as Not Spam. Open spam folder, click the message, and click Not Spam.

Add your From email address to the address book. Open the message and click the Add to contacts button next to the From email address.

We love you unconditionally and want to deliver high quality offerings that you can use to expand your consciousness and elevate your frequency, so you can explore your full human potential. Don’t miss out on any of our FREE & PAID offerings. All of them are invaluable.

For additional information about Yahoo Mail, visit the Yahoo Support Page.

All mediations are recorded and uploaded the following day into our Meditation Library. You will be able to access this as an Infinity Member here in your account. If you are not an Infinity Member, go here and join for 7 days free. 

All mediations are recorded and uploaded the following day into our Meditation Library. You will be able to access this as an Infinity Memberhere in your account. If you are not an Infinity Member, go here and join for 7 days free. 

Yes, some people find it harder to see imagery in meditation, and it’s not because you can’t and do not have access to this imagery. It’s not because you are not good at seeing. It’s because you are not tuning into the subtlety of the vision. It is very subtle to start with for most people, but the subtlety becomes more prominent once you tap into it and access it.

The worst thing you can do is try and force the vision or imagery; you have to allow the imagery to come to you. You should listen to all of the Masterclass replays, once you become a member and unlock this part of your membership. There are lots of tools in the Masterclasses that will help you activate your 3rd Eye Sight. Join Infinity here. Jerry teaches this on Facilitator Training.

Jerry and the team and have Facilitated the healing of thousands of Souls. You can watch the videos here of women and men giving their testimonials. Broken bones, twisted spines, brain tumours, fibromyalgia and pretty much every injury /disease / illness under the sun has been shifted using Star Magic.

Events

How much does a training cost?

Please click here for more information on Facilitator Training and here for events and prices.

It varies: depends on the venue and whether the Training is online

If cash is your only option please email us support@starmagichealing.org and we will let you know if we can accept cash for the event you are interested in,

It’s a possibility.
Email us support@starmagichealing.org

Accommodation is included in the total price of our in-person trainings.

Yes.

T-shirts are available in our online shop. Please go to the webpage to purchase.

Unfortunately, this is something we are unable to assist you with.

Please check your spam or junk folder. If you have received nothing please email support@starmagichealing.org

They are very powerful and extremely popular. The best thing to do is watch the video here. And then go here and see when the next Group Healing is closest to you.

This is a group meditation session held every Monday designed to recalibrate your body and mind. It aims to rejuvenate and energize participants, helping them maintain their full power throughout the week.

Yes. We are all unique. Each person will progress at their own pace.

These are bi-monthly group challenges held every second Sunday, designed to help members elevate their human potential and overcome distractions. It aims to raise participants’ vibrations and help them achieve an upgraded version of themselves.

These are weekly group meditation sessions where members can transform, ascend, and experience cosmic journeys. Each meditation has a specific theme and is available in the Meditation Library on the website and app.

Healing with Starmagic

I have booked online for a remote healing. When will I get a date for my healing?

Once you have booked, the team will contact you for more information. Once the information is received you will be given a date and time.

Everyone has the opportunity to receive healing in our global Meditations. . Also, after being an Infinity Member for 2 months, you can apply for a Free Healing on our bi-weekly Fearless Focus sessions and also a Free Monthly Healing on our Facilitator Meetups. Once you are an Infinity Member, you will get the instructions in your weekly member e-mail on how to proceed. 

Yes

The Meditation Library was created as a 24-7 – 365 healing tool, so anyone can access healing frequencies all of the time. Thousands of people with different diseases / injuries / illnesses, from all over the planet and from all walks of life and of all ages, have healed from Star Magic Meditations.

Infinity Subscription

I have booked online for a remote healing. When will I get a date for my healing?

Once you have booked, the team will contact you for more information. Once the information is received you will be given a date and time.

Everyone has the opportunity to receive healing in our global Meditations. . Also, after being an Infinity Member for 2 months, you can apply for a Free Healing on our bi-weekly Fearless Focus sessions and also a Free Monthly Healing on our Facilitator Meetups. Once you are an Infinity Member, you will get the instructions in your weekly member e-mail on how to proceed. 

Yes

The Meditation Library was created as a 24-7 – 365 healing tool, so anyone can access healing frequencies all of the time. Thousands of people with different diseases / injuries / illnesses, from all over the planet and from all walks of life and of all ages, have healed from Star Magic Meditations.

How do I cancel my Infinity Subscription

Visit My Account page to view all options

Then click on Subscriptions section to view all Subscription details 

Then Click on the Cancel Button to Cancel your Active Subscription. Check this screenshot for example https://prnt.sc/h_u419sEwuZE

Yes. All data ownership remains with you. We use your data solely for solution development and insights—never for third-party use.

No. You sign up, enter your payment details and will be given free access for 7 Days. At the end of this period you can cancel or continue.

You can meditate with your eyes open or closed. Some people prefer it with their eyes closed as it removes visual stimulus. Both ways are worth experimenting with.

Yes it is. Quite often the energy puts you into an altered state so you can heal. Your subconscious mind is always there, every step of the way on a guided meditation.

The bonuses are awesome. As an Infinity Member, we reward you for commitment and consistency. After all, these two ingredients are integral to your success in life and your spiritual development. We have a range of digital products and every 3 months, as an Infinity Member, you unlock new digital classes for free. Join Infinity here

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Connect with like-minded souls and follow Star Magic for daily inspiration, videos, updates and more.

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